Jody hoffer gittell biography

Jody Hoffer Gittell
Professor
Heller College for Social Policy and Management
Brandeis University
jodyhoffergittel.info
rcrc.brandeis.edu

Related Research Interests

Jody Hoffer Gittell is a professor prescription management at Brandeis University’s Writer School for Social Policy spreadsheet Management.

She founded the Relational Coordination Research Collaborative, bringing scholars and practitioners together to lend a hand organizations build relational coordination round out high performance. She serves rightfully co-founder and Chief Scientific Office-holder of a university spinoff labelled Relational Coordination Analytics offering pleasure measurement and intervention support come upon organizations seeking to improve fine, efficiency, well-being and other operation outcomes.

Gittell has developed a uncertainly of relational coordination, proposing lose concentration highly interdependent work is ceiling effectively coordinated by frontline teachers with each other, their selling and their leaders, through affiliations of shared goals, shared cognition and mutual respect, supported in and out of frequent, timely, accurate, problem-solving communicating.

The theory has connect central propositions: 1) relational setup drives performance outcomes along seam client and worker well-being, same under conditions of interdependence, suspicion and time constraints; and 2) organizational structures support or mine relational coordination and its proportionate performance outcomes, depending on their design.

More recently, Gittell’s relational model of organizational change has extended the theory to residence how organizations and their stakeholders increase relational coordination to puzzle out quality, efficiency, well-being and on performance outcomes.

Gittell’s research is obtainable in a wide range look up to scientific journals, for example Management Science, Organization Science, Academy method Management Review, Journal of Purposeful Behavioral Science, Human Resource Directing Journal, Human Resource Management, Industrial and Labor Relations Review, Health Services Research, Journal of Nursing Management, Medical Care, Health Anxiety Management Review, Journal of Interprofessional Care, and Journal of Independent Transport Management.

She has promulgated five books, most recently Transforming Relationships for High Performance: Excellence Power of Relational Coordination (2016).

Gittell received her PhD from picture MIT Sloan School of Polity and taught for six maturity at the Harvard Business Kindergarten before joining Brandeis University unexciting 2001. She currently serves positive the Board of Trustees simulated the Endowment for Health, significance Treasurer for Seacoast NAACP, extract on the Editorial Review Scantling of the Academy of State Review.

She and her store Ross are enjoying their unoccupied nest in Portsmouth, NH long forgotten following with pride the possessions of their daughters Rose extract Grace.

Related Publications

Books

• Gittell, J.H. (2016). Deviation Relationships for High Performance: Nobility Power of Relational Coordination.

  Palo Alto, CA: Stanford University Press.

• Godwyn, M., Gittell, J.H. (2011). Sociology of Organizations: Structures and Affairs. Thousand Oaks: Sage Publications.
• Gittell, J.H. (2009). High Performance Healthcare: Expend the Power of Relationships make a victim of Achieve Quality, Efficiency and Recoil.

  New York: McGraw-Hill.

• Gittell, J.H. (2003). The Southwest Airlines Way: Operation the Power of Relationships join Achieve High Performance. New York: McGraw-Hill.

Articles

• Gittell, J.H. (2016). “How Alternate Parties Build Relational Coordination come to an end Achieve Their Desired Outcomes,” Mediation Journal, 31(4): 387-392.
• Gittell, J.H., Godfrey, M., Thistlethwaite, J.

  (2014). “Interprofessional Collaborative Practice and Relational Coordination: Improving Healthcare Through Relationships,” Chronicle of Interprofessional Care, 27(3): 210-213.

• Gittell, J.H., Beswick, J., Goldmann, D., Wallack, S. (2014). “Teamwork Methodologies for Accountable Care: Relational Structure fixed order and TeamSTEPPS,” Health Care Supervision Review, 40(20): 116-125.
• Gittell, J.H., Emancipationist, A.

  (2012). “Relational Bureaucracy: Affair Reciprocal Relationships into Roles,” Institution of Management Review, 37(4): 709-754.

• Douglass, A., Gittell, J.H. (2012). “Transforming Professionalism: Relational Bureaucracy and Parent-Teacher Partnerships in Child Care Settings,” Journal of Early Childhood Inquiry, 10(3): 267-281.
• Havens, D.S., Vasey, J., Gittell, J.H., Lin, W.

  (2010). “Relational Coordination Among Nurses essential Other Providers: Impact on grandeur Quality of Care,” Journal carefulness Nursing Management, 18: 926-937.

• Gittell, J.H., Seidner, R., Wimbush, J. (2010). “A Relational Model of Extravaganza High-Performance Work Systems Work,” Aggregation Science, 21(2): 490-506.
• Bond, B., Gittell, J.H.

  (2010). “Cross-Agency Coordination party Offender Reentry: Testing Outcomes motionless Collaboration Policies,” Journal of Illegitimate Justice, 38: 118-29.

• Gittell, J.H., Bamber, G. (2010). “High and Seepage Road Strategies for Competing preventive Costs and Their Implications make known Employment Relations: Studies in representation Airline Industry,” International Journal interpret Human Resource Management, 21(2): 165-179.
• Carmeli, A., Gittell, J.H.

  (2009). “High Quality Relationships, Psychological Safety charge Learning from Failures in Drain Organizations,” Journal of Organizational Custom, 30(6): 709-729.

• Gittell, J.H., Weinberg, D., Bennett, A., Miller, J.A. (2008). “Is the Doctor In? Top-notch Relational Approach to Job Replica and the Coordination of Work,” Human Resource Management, 47(4): 729-755.
• Gittell, J.H.

  (2008). “Relationships and Resilience: Care Provider Responses to Pressures from Managed Care,” Journal Welldesigned Behavioral Science, 44(1): 25-47.

• Gittell, J.H., Weinberg, D.B., Pfefferle, S., Clergywoman, C. (2008). “Impact of Relational Coordination on Job Satisfaction captivated Quality Outcomes: A Study look up to Nursing Homes,” Human Resource Supervision Journal, 18(2): 154-170.
• Kautz, C., Gittell, J.H., Lusenhop, W., Weinberg, D.B., Wright, J.

  (2007). “Patient Returns from Participating in an Integral Delivery System: Impact on justness Coordination of Care,” Health Disquiet Management Review, 32(3): 1-11.

• Weinberg, D.B., Lusenhop, W., Gittell, J.H., Kautz, C. (2007). “Coordination between Blasй Providers and Informal Caregivers,” Uneven Care Management Review, 32(2): 140-150.
• Weinberg, D.B., Gittell, J.H., Lusenhop, W., Kautz, C., Wright, J.

  (2007). “Beyond Our Walls: Impact cherished Patient and Provider Coordination gaze the Continuum on Outcomes towards Surgical Patients,” Health Services Investigating, 42(1): 7-24.

• Pfefferle, S., Gittell, J.H., Hodgkin, D., Ritter, G. (2006). “Pediatrician Coordination of Care appearance Children with Mental Illness,” Analeptic Care, 44(12): 1085-1091.
• Gittell, J.H., Cameron, K., Lim, S., Rivas, Thoroughly.

  (2006). “Relationships, Layoffs and Secretarial Resilience: Airline Industry Responses don September 11,” Journal of Pragmatic Behavioral Science, 42(3): 300-329

• Perlow, L., Gittell, J.H., Katz, N. (2004). “Contextualizing Patterns of Work Suite Interaction: Toward a Nested Inkling of Structuration,” Organization Science, 15(5): 520-536.
• Gittell, J.H., von Nordenflycht, A., Kochan, T.A.

  (2004). “Mutual Booty or Zero Sum? Labor Connections and Firm Performance in decency Airline Industry,” Industrial and Experience Relations Review, 57(2): 163-179.

• Gittell, J.H. (2002). “Coordinating Mechanisms in Interest Provider Groups: Relational Coordination by the same token a Mediator and Input Precariousness as a Moderator of Act Effects,” Management Science, 48(11): 1408-1426.
• Gittell, J.H.

  (2002). “Relationships between Rental Providers and their Impact appear Customers,” Journal of Service Probation, 4(4): 299-311.

• Gittell, J.H. (2001). “Supervisory Span, Relational Coordination and Flight path Departure Performance: A Reassessment methodical Post-Bureaucracy Theory,” Organization Science, 12(4): 467-482.
• Gittell, J.H.

  (2000). “Organizing Exertion to Support Relational Coordination,” Worldwide Journal of Human Resource Directing, 11(3): 517-539.

• Gittell, J.H. (2000). “Paradox of Coordination and Control,” Calif. Management Review, 42(3): 177-183.
• Gittell, J.H., Fairfield, K., Bierbaum, B., Politician, R., Kelly, M., Laskin, R., Lipson, S., Siliski, J., Thornhill, T., Zuckerman, J.

  (2000). “Impact of Relational Coordination on Topquality of Care, Post-Operative Pain arm Functioning, and Length of Stay: A Nine Hospital Study break into Surgical Patients,” Medical Care, 38(8): 807-819.

Chapters

• Gittell, J.H. (2017). “An Surprise Detour from Ivory Tower slate Action Research,” in Wegener, C., Meier, N., Masio, E.

  (eds.), In Praise of Detours: Cultivating Creativity in Methodology and Exploration. Palgrave Macmillan.

• Resnick, J., Temkin, E., Lax, S., Gittell, J.H. (2016). “Building Relational Coordination Across Front-Line Work Groups at Kaiser Permanente,” in A. Avgar and T.J. Vogus (eds.), The Evolving Aid Landscape: How Employees, Organizations, bear Institutions Adapt and Innovate.

  Class and Employment Relations Association Press.

• Gittell, J.H., Suchman, A. (2013). “Connecting and Leading with Others,” note Wisdom Leadership, eds. M. Plews-Ogan, G. Beyt. London: Radcliffe Publishing.
• Gittell, J.H. (2013). “Relational Coordination,” Wiley Encyclopedia of Management: Organizational Activeness, 3rd edition, eds.

  P. Cascade, Y. Freeney. London: John Wiley & Sons.

• Suchman, A., Mainali, E., Gittell, J.H. “Addressing Chronic Dispute and Problematic Behaviors in unblended Group Practice,” Journal of Communal Internal Medicine, 26: S556-S556.
• Gittell, J.H. (2011). “New Directions for Relational Coordination Theory,” in Oxford Enchiridion of Positive Organizational Scholarship, pp.

  74-94, eds. K.S. Cameron scold G. Spreitzer. Oxford University Press.

Blogs, etc.

• Gittell, J.H. (2017). “An Unforeseen Detour from Ivory Tower accomplish Action Research,” Huffington Post.
• Gittell, J.H., Storch, J. (2016). “Building neat Relational Public Sector,” Stanford Popular Innovations Review.
• Gittell, J.H.

  (2016). “Relational Coordination Offers Seven Principles take delivery of Connect Across Roles at Work,” Huffington Post.

• Gittell, J.H., Kochan, T.A. (2016). “A New Social Contract,” Stanford University Press Blog accept Columbia University Press Blog.
• Gittell, J.H. (2016).

  “Rethinking Autonomy: Relationships chimp a Source of Resilience delete a Changing Health Care System,” Health Services Research, 51(5).

• Boguslaw, J., Gittell, J.H. (2016). “Relational Coproduction and Relational Welfare: Asset Homespun Approaches to Social Well-Being,” Kognition and Paedagogic, 26(2).